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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cornell Schultz

September 11, 2023

5  out of  5 rating by Cornell Schultz
"Terry has an amazing team! They are always very responsive and knowledgeable. Highly recommended!!!"

Jackie Houk

June 28, 2023

5  out of  5 rating by Jackie Houk
"If you are looking for a Great insurance agent, look no further. Terry W Jones of State Farm Insurance is a fantastic agent and his staff is top notch especially Hugo. Anytime you ask them for anything they get right back to you with the information. Terry always goes above and beyond and is always just a phone call away day or night and the same with Hugo. So again if you are looking for an agent give Terry a call. I highly recommend him! Terry and his team are the BEST!"

Yolanda Hemphill

March 9, 2023

5  out of  5 rating by Yolanda Hemphill
"You can not find a better State Farm agent than Terry Jones. I have known him for many years. Great advice, always friendly and willing to assist. Very knowledgeable and super professional."

Alex Freeman

September 28, 2022

5  out of  5 rating by Alex Freeman
"Terry is very knowledgeable and professional. He was very patient and courteous even though I had many questions. Overall wonderful experience!"

Tonya Brown

September 16, 2021

5  out of  5 rating by Tonya Brown
"Terry W Jones is the ideal insurance agent! I mean he physically appeared at the scene of my accident within 15 minutes of it happening... (This would make a perfect just can't make this up). He is always available when we need him and advise us of products that we need. Terry is always looking out for our best interest. I highly recommend him to those I know. No matter what the circumstance, he always follows up to make sure we are taken care of. He is our insurance agent for life! Thank you for all that you do to make sure we are covered! State Farm (Terry Jones)is ALWAYS there!!!!"
Profile photo of Jackie Abernathy

Jackie Abernathy

July 20, 2021

5  out of  5 rating by Jackie Abernathy
"Top of the top!"

David Houk

September 15, 2020

5  out of  5 rating by David Houk
"Terry and his staff have always been so responsive, caring and knowledgeable when it comes to helping me and my family. He has helped us through some tough times and has given us great direction on products that can help us. I HIGHLY recommend him to any of my TN friends!"

Derria Ford

August 26, 2020

5  out of  5 rating by Derria Ford
"Terry is an amazing agent. I have know him for many years, and he has always given me great honest advice about my insurance and investments."

Shawn Dillard

August 22, 2020

5  out of  5 rating by Shawn Dillard
"Terry Jone State Farm is one of the best insurance agents I have hired in over 20 years. He and his staff are very responsive to your needs and they display genuine care for their customers. I would highly recommend Terry Jones State Farm!"

Kelly steele

January 16, 2020

5  out of  5 rating by Kelly steele
"My insurance people take good care of me and my needs. I have been with Terry Jones for YEARS and the atmosphere is great. Very personable. Wouldn't go anywhere else!!!"

Rainetta Dotson

January 11, 2020

5  out of  5 rating by Rainetta Dotson
"The atmosphere is so very friendly. I have been dealing with them for a year or so. All of them are so nice. They work with me. Thank U Terry W. Jones and your staff."

William Kyle Bolton

January 9, 2020

5  out of  5 rating by William Kyle Bolton
"Great service and great people."

helen hughes

January 2, 2020

5  out of  5 rating by helen hughes
"Wow.... I been with this company for approximately 10 years and can't say anything bad... Love the service I receive each time I called."

Leonard Brown

July 30, 2019

5  out of  5 rating by Leonard Brown
"Professional service from every member of his team."

Danielle Scott

May 22, 2019

5  out of  5 rating by Danielle Scott
"Super attentive and friendly agent and staff!"

barbara malone

September 11, 2018

3  out of  5 rating by barbara malone
"Good prices. But hard to get in touch with personal when needed."

TJ Petit

September 28, 2016

5  out of  5 rating by TJ Petit
"Top notch customer service and a very knowledgeable agent!"

Haile Michael Lynn

September 27, 2016

5  out of  5 rating by Haile Michael Lynn
"Always incredibly helpful and very knowledgeable!"