State Farm® Insurance Agent Terry W Jones

"Terry and his team are attentive and knowledgeable. Insurance is very important, but there is too much misinformation out there. You can’t afford to think you’re covered, but find out you’re not when something bad happens. State Farm is a top rated carrier and Terry has a top rated office. Don’t be cheap with something this important! A quality policy and expert knowledge is critical. Highly recommended!!!"

"Oschae was an excellent liaison. He was prompt, professional, polite, and very helpful. I had a great experience getting my car insured along with my renters policy. I highly recommend Terry W Jones State Farm."

"I got excellent assistance from Terry! Got me all insured and prepared for my move!"

"After years of switching insurance agencies due to dramatic rate increases, I decided to give the Terry W Jones - State Farm Agency a try. And I have not experienced a dramatic rate increase since being with them. What I have experienced is friendly, professional and efficient service that has me telling people about them."

"The best! Made changing my name and updating my policies super easy :)"

"They truly care about their customers, I wouldn’t go anywhere else for my insurance needs!"

"Always courteous, prompt, and professional in assisting our family’s insurance needs."

"Oschae is the best. He gave me great service for my first insurance policy purchase!"

"really enjoy talking with Mr T Jones and his Associates they are really wanting to help with any Issue. You may have And more than willing to work with you I do appreciate them"

"Terry Jones at State Farm is an exceptional agent to work with. He expertly handles all your needs for life, home, and auto insurance, ensuring you’re well-covered and cared for. Highly recommended!"

"I've been with State Farm for years. To this day I have thoroughly enjoyed every time I have spoken with Terry w Jones and Hugo. Literally, the BEST insurance company and customer service I've ever had to help me with any questions I've had about any policy."

"I can't fully speak to all aspects, as I am just now signing up for renters insurance through Terry's branch of State Farm. But through the beginning stages of signing up, the customer service has been great. Oschae helped me tremendously. But the second call with Hugo was maybe the best customer service I've ever received. That's saying a lot considering that what I needed was out of their hands. They both deserve big raises. Oschae calmed me down so much, then Hugo put on a master class of handling a difficult situation with an idiot like me. He should literally be running all of the customer service sector. Thanks guys. Hopefully, I won't have to call again once I get my declaration lol"

"Hugo was very pleasant and efficient that’s all it takes to please."

"I love Terry! I was recommended to him when I moved to Nashville six years ago and he’s always managed to lend a helping hand. His staff is very detail oriented, passionate, and consistent! 5 stars across the board!"

"Everyone in this office is great, but Hugo knocks it out of the park. Really outstanding customer service, time after time."

"Terry has been my agent for many years and I’ve never done a review until now. He’s been extremely helpful not only with my insurance needs for myself and now my daughter but also when my brother and I needed additional insurance and advice on getting insurance for my aging mother. Recently he guided me on how to handle a new business venture I’m looking into and the next steps that would work to my advantage. He is so personable and is not only about what may bring business his way but shows true concern for his clients…I can’t give him enough kudos!"

"Terry Jones and his team has always served me and my family with professionalism and courtesy in my 10+ years of working with State Farm. I have recommended others to Terry and they are all satisfied with him as well."

"As a person, he is very kind. But when it comes to fighting for us, his client, we have been sadly disappointed. It's been 2 1/2 months since the accident and nothing has been handled smoothly or even completed. (Car was totaled and 100% fault of the other driver, this is even stated in the police report.) We're still waiting for State Farm to finish our claim. And the claims department has been at times, nasty. I really expected our agent to kick things into gear instead of just telling claims to call us. Over the course of thirty years in business, and more than that personally, I have never once had this type of run around service with other insurance companies."

"Terry and his team are amazing. Very knowledgeable and responsive. You will not find another agent who is as caring, honest, and transparent as Terry and his team. Highly recommended!"

"Willing to take premium commissions but not willing to work to earn them. NO help on a claim - Tells you to call 800# and you're on your own. And State Farm, the company he represents, are crooks, so good luck. AVOID STATE FARM AND TERRY W. JONES."

"Terry has an amazing team! They are always very responsive and knowledgeable. Highly recommended!!!"

"If you are looking for a Great insurance agent, look no further. Terry W Jones of State Farm Insurance is a fantastic agent and his staff is top notch especially Hugo. Anytime you ask them for anything they get right back to you with the information. Terry always goes above and beyond and is always just a phone call away day or night and the same with Hugo. So again if you are looking for an agent give Terry a call. I highly recommend him! Terry and his team are the BEST!"

"You can not find a better State Farm agent than Terry Jones. I have known him for many years. Great advice, always friendly and willing to assist. Very knowledgeable and super professional."

"Terry is very knowledgeable and professional. He was very patient and courteous even though I had many questions. Overall wonderful experience!"

"Terry W Jones is the ideal insurance agent! I mean he physically appeared at the scene of my accident within 15 minutes of it happening... (This would make a perfect commercial...you just can't make this up). He is always available when we need him and advise us of products that we need. Terry is always looking out for our best interest. I highly recommend him to those I know. No matter what the circumstance, he always follows up to make sure we are taken care of. He is our insurance agent for life! Thank you for all that you do to make sure we are covered! State Farm (Terry Jones)is ALWAYS there!!!!"